The first time most parents or guardians of a Berkeley student
  meet Jocelyn Foreman is soon after bad news has knocked on their
  door. Be it a death in the family, an eviction notice, a pink
  slip, or any crisis that throws a household into chaos, she is
  there to help.
  Foreman belongs to a five-person team of family engagement
  coordinators whose academic mission is to close the achievement
  gap by ensuring that students have the resources they need to
  succeed. First things, however, must come first.